Information
Find answers to frequently asked questions about Patience's Creations and our products. We aim to provide clarity and address any concerns you may have before making a purchase. If you can't find what you're looking for, please don't hesitate to contact us.
Frequently asked questions
Here are some of the most common questions we receive at Patience's Creations. We hope these answers help you in your shopping experience.
How do i send my request for a custom item?
Please visit our contact page or email us at [patience.mathews@yahoo.com] with your custom item request. Provide as much detail as possible, including images or references, to help us understand your vision.
What materials are the t-shirts and sweatshirts made out of?
Our t-shirts and sweatshirts are made from a variety of materials, including cotton and polyester blends.
Are they true to size?
Our shirts are true to size for a comfortable, regular fit.
How long will it take for your order to come in?
Order processing typically takes 1-3 business days. Shipping times vary depending on your location and the shipping method selected at checkout. You will receive a tracking number once your order has shipped.
When buying products that require it to be shipping, who will be in charge of paying the price of shipping?
When purchasing products that require shipping, you will be responsible for covering the shipping costs. These costs will be calculated and displayed at checkout.
No returns!
Please note that we do not accept returns. Please review your order carefully before finalizing your purchase. If you have any issues with your order, please contact us.
Your questions answered
Find all the answers to your questions about shopping at Patience's Creations. We hope this FAQ page helps you shop with confidence. If you need further assistance, please don't hesitate to reach out!